Rachel Metz,
Policy Director
Alameda County Health Care Services Agency

As the Policy Director for Alameda County Health Care Services Agency I have worked with C&C Advisors for the last five years. C&C Advisors have functioned as the project leads for our health coverage eligibility and enrollment system, provided recommendations on agency structure, and provided quality assurance checks for our Health Information data reporting.

Rachel Metz

 

As the Policy Director for Alameda County Health Care Services Agency I have worked with C&C Advisors for the last five years. C&C Advisors have functioned as the project leads for our health coverage eligibility and enrollment system, provided recommendations on agency structure, and provided quality assurance checks for our Health Information data reporting. More specifically, during the implementation of the Low Income Health Program, the “bridge to healthcare reform” and in preparation for Federal Health Care Reform they have served the Agency in the following capacity:

  • Managed One-e-App, the web-based eligibility and enrollment system for the Health Program of Alameda County, Alameda County’s indigent care system. They have managed the vendor, ensured that the system design followed policy changes, worked with the vendor and the third party administrator to transfer data and do a reconciliation of that data, and continually worked to improve the product.
  • Designed data reports and provide quality assurance on those reports. The agency collects and reports on utilization reports submitted by subcontractors. C&C manage the IT staff and have helped create standard utilization and special reports. They have been responsible for quality checks on all reports produced.
  • Researched other Health Information Technology structures and provide recommendations on how to restructure our agency system for more efficiency.

C&C excel at everything they do. They are smart, organized, professional, and a pleasure to work with. They have strong project management, meeting facilitation, and analytic skills. I highly recommend them. I continue to use their services and would not hesitate to add additional projects.